Privacy Policy

Privacy Policy

Introduction

Welcome to https://desert-safari-ticket.terratrek.net (referred to as ‘our website’ or ‘we’). We take the privacy and security of your personal information very seriously. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our website, including but not limited to:

  1. Our main website at https://desert-safari-ticket.terratrek.net
  2. Any applications or services we offer
  3. Interactions on our social media platforms linked to this Privacy Policy
  4. Communications initiated by us, such as emails, calls, or text messages

Important Note: This policy does not cover third-party websites, apps, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You sign up as an authorized user for our applications or services
  2. Visit any page linked to this Privacy Statement on our website
  3. Engage with our communications, including newsletters and promotional materials

Personal Data Collection

We collect various types of personal information (referred to as ‘Personal Data’) from users, which may include:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Credit card details or other payment method data for transactions.
  3. Financial Information: Bank account numbers or investment portfolio details (if applicable).
  4. Purchase Information: Items bought, order history, and associated shipping addresses.
  5. Mobile Device Identifiers: Unique device identifiers from your mobile phone or tablet.
  6. Location Data: Geographic coordinates from your device when using our location-based services.
  7. Feedback: Comments, reviews, and suggestions you share with us.
  8. Social Media Information: User data from social media platforms when you connect them to your account.
  9. Product Information: Details about products you view or purchase on our website.

We collect this data through various methods: user input forms, online interactions, browser tracking, and third-party data providers.

Cookies

Cookies are small text files stored on your device when visiting our website. We use cookies for several purposes, including:

  1. Strictly Necessary: These ensure core features of our website work, such as login sessions.
  2. Preferences: Remembering user preferences to enhance the experience.
  3. Analytics: Tracking site usage and gathering statistical data.

Users can control non-essential cookies through our built-in Cookie Manager. For more information on cookies, please refer to our Cookie Policy.

Retention and Deletion

We retain Personal Data for as long as necessary for the purposes it was collected for, including:

  • Fulfilling purchase orders
  • Providing requested services or support
  • Complying with legal obligations
  • Conducting analytics and improving our platform

Once the data is no longer required for these purposes, we delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your Personal Data:

  • Encryption of data during transmission and storage
  • Engaging secure third-party processors to handle sensitive information
  • Regular security audits and updates to our systems

Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect or retain personal data from such individuals.

Your Rights (Depending on Your Location)

The privacy laws in different regions offer various rights regarding your Personal Data. These may include:

  • Access to and rectification of your data
  • Erasure, restriction, or portability of your data
  • Objection to the processing of your data
  • Non-discrimination based on your data exercise choices
  • The right to file appeals or complaints with relevant authorities

To exercise these rights or have any data-related inquiries, please contact our privacy team at:

Changes to Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on our website, and we encourage users to review it regularly.

Contact Information

For any privacy-related inquiries, feedback, or requests, please reach out to us through the above contact methods.